howdwedo?

Client satisfaction surveys for service firms.

Send your clients one short question by email. See how you are doing, and hear about an unhappy client while there is still time to fix it.

Private pilot. Public sign-up is not open yet.

How our survey emails work

Every survey is sent on behalf of a named business, to that business's own existing clients.
Before uploading anyone, the business confirms they are current clients it has a relationship with. We keep a record of each confirmation.
Each email shows the business's legal name and postal address, and links to our privacy policy.
Each email has an unsubscribe link, and supports one-click unsubscribe in mail apps that offer it.
We never buy, rent or share email lists, and surveys may not be used for marketing.
An address that unsubscribes, bounces permanently or reports a complaint is never surveyed by that business again. We pause any business whose emails bounce or are reported too often.

Use the unsubscribe link at the bottom of the email. It works straight away, and you do not need an account.

howdwedo is built and hosted in Australia by Plankton Digital Pty Ltd as trustee for The Moulton Family Trust (ABN 42 110 801 279).